Small Package Entertainment Please ask for extension "DWARVESNYC" for discounts at start of call.
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IMPORTANT INFORMATION ABOUT SMALL PACKAGE ENTERTAINMENT / DWARVES.NYC PAYMENT TERMS:
REFUND POLICY: All credit card deposits are "non-refundable". Exceptions: Act of "Nature/Man" full refund due to client. Example: Major snowstorm, hurricane, massive flooding. CANCELLATION POLICY: Deposits are NON-REFUNDABLE. Things do happen. However, if you cancel your event far enough in advance so that we can find other work for those affected; we will "hold" your deposit for "one year" enabling you to reschedule. 1/2 HOUR WINDOW ARRIVAL POLICY: The 1/2 hour window is just a "security window" for the entertainers in case they are running late from traffic or a previous customer's party. If your party is for 10PM, expect the entertainer to arrive between 10PM and 10:30PM. You will usually get a call if the entertainers are running more than 15 minutes late. SAME DAY/RUSH PARTIES: Advanced booking required! There is a $50 Rush Fee for any party booked after 12 Noon on the same business day of your event. INSURANCE CERTIFICATES: Insurance certificates are available when a venue requests. Fee is $25. RAIN DATE POLICY: Yes, we can honor. However new date is subject to availability. POSTPONEMENT POLICY: If something comes up and you have to postpone your party; we'll always work with you to change everything to the new date. As long a you contact us within 90 days to reschedule and the performers can accommodate the new date; your deposit will be applied. MULTIPLE DWARF BOOKING: When booking more than Five (5) dwarfs for an event at least one (1) week notice is required. |
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Small Package Entertainment If contacting by email we need a phone # to contact you back Copyright© 2015 - Small Package Entertainment - Dwarves NYC - New York, NY
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